Mission:

As a receptionist intern, after a training period, you will :

– Participate in the greeting and informing customers on living conditions: rates, benefits… After learning the proper speech.

– Help dealing with bookings: recording arrivals / departures and dealing with complaints.

– Try to maintain information materials available to customers.

– Propose / sale tourists services in collaboration with the person in charge.

– Be taught how to reply correclty to mail, fax, phone

– Check rooms after learning the proper way to do it (minibar’s drinks consumed in the « Equipment Loan ») / Ensure billing of travel and meals / Accept bills, control deferred payments…

Profil

Fluent English
Native French OR German
No previous experience in tourism or hospitality is necessary but will be appreciated

Formation

Bac +5 et plus – Bac +3 – licence Pro – Bac +2 – BTS/DUT – Bac – Bac pro – Bac +4

Entreprise

N’hésitez pas à nous contacter sur contact@edubravo.com pour plus d’informations