Stage Guest relations officer, Shangai, Chine

Mission:

Cordial attention from arrival through departure

Inspects all VIP rooms prior to arrival

Greet VIP guests personally

Oversee maintenance of efficient repeat guest history system

Handle guest complaints and refer them as necessary, follows up on corrective action

Required Skills –
Fluent spoken and writing in English.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to
Interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Proficient in the use of Microsoft Office and Front Office System

Problem solving and organizational abilities

Avantages

Coordonnées du recruteur: internshipchina@outlook.com